What is the best way to annotate on a part record the customer's piece of equipment that the part was used on? I need it to be searchable because our customers will often call and reference their asset tag number with a generic part name of what the want to buy. I tired to "Log a Note", but I have to go into developer mode to search the messages.
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Did you see that you can customize Odoo to search the Chatter (including the contents of LOG A NOTE)?
Create your own view that inherits the Search View for (in this example: Helpdesk Tickets) and add this:
<field name="message_ids" string="Chatter" filter_domain="[('message_ids.body','ilike',self)]"/>Example:
And find it like this:
And find it like this:
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