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Humanoide servicios para la pyme, S.L.N.E.

Be carefull with some non free third party modules from odoo shop , some  Browseinfo module has errors and is useless

Odoo v10

This is the module

Add custom field on Partner(Contact/Customer/Supplier) Form

By Browseinfo

39 euro to the bin

I wrote to the support service, but they do not help.

This is the error:

Odoo Server Error
Traceback (most recent call last):
  File "/opt/odoo/odoo-server/odoo/http.py", line 640, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/opt/odoo/odoo-server/odoo/http.py", line 677, in dispatch
    result = self._call_function(**self.params)
  File "/opt/odoo/odoo-server/odoo/http.py", line 333, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/opt/odoo/odoo-server/odoo/service/model.py", line 101, in wrapper
    return f(dbname, *args, **kwargs)
  File "/opt/odoo/odoo-server/odoo/http.py", line 326, in checked_call
    result = self.endpoint(*a, **kw)
  File "/opt/odoo/odoo-server/odoo/http.py", line 935, in __call__
    return self.method(*args, **kw)
  File "/opt/odoo/odoo-server/odoo/http.py", line 506, in response_wrap
    response = f(*args, **kw)
  File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 889, in call_button
    action = self._call_kw(model, method, args, {})
  File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 877, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/opt/odoo/odoo-server/odoo/api.py", line 681, in call_kw
    return call_kw_multi(method, model, args, kwargs)
  File "/opt/odoo/odoo-server/odoo/api.py", line 672, in call_kw_multi
    result = method(recs, *args, **kwargs)
  File "/opt/odoo/custom/addons/bi_add_custom_field_contact/custom_fields_wizard_bi.py", line 137, in custom_field_add
    search_id = self.search([('state', '=', 'manual'),('model_id', '=', 'res.partner')])
  File "/opt/odoo/custom/addons/mass_editing/models/ir_model_fields.py", line 19, in search
    map(int, domain[2][1:-1].split(',')))]
ValueError: invalid literal for int() with base 10: 'es.partne'





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Ermin Trevisan

This is important information, but please do comment the module in the app store accordingly, so all potential buyers can read it there and are informed before they buy. Odoo does no quality control of the modules, therefore the comments are the only way to get information from other buyers.

Ermin Trevisan

In this forum you can only get help for your specific problem, so please do change your question title accordingly.

Ray Carnes

I would also suggest installing the module you purchased on a new database, without any of the custom addons you are using, like "bi_add_custom_field_contact" or "mass_editing" as it could be the COMBINATION of modules is causing the problem. If you still have errors, you know it is from the module you purchased.

Humanoide servicios para la pyme, S.L.N.E.
Author

In my experience, odoo moudles made by odoo do not colide. Odoo modules in OCA

Humanoide servicios para la pyme, S.L.N.E.
Author

In my experience, odoo moudles made by odoo do not colide. Odoo modules in OCA repositories do not colide.

If you sell a module it must work out of the box, the customer is not the person who will check possible problems.

Niyas Raphy (Walnut IT)

Hai, as you checked yourself can see that the module has no error in new db. As the browse info team and ray has mentioned, the module is getting collision with some other community modules, the module provided by the team is working well in new db and with odoo default module.

Niyas Raphy (Walnut IT)

Anyway you may have to get a demo link or may have to get more clarification rather than straight forward buying. Now you may have to check and point out the collision error and fix it. if you are technically skilled you can fix it or you can contact any developers to do it.

Mohammed Amal N

Hi, There is no way for a developer to check if their module will collide with that made by others.

So there is no point in saying it should work with other modules developed by others.

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BrowseInfo
Best Answer

Hello,

We have already Replied to your Query within hours but still as we want to help, here we are mentioning again on this Platform as well.

The Problem you mentioned was that " It collides with module mass editing from serpentcs " and other problem you faced was " the translation in English without the module mass editing works "

Am I right???

 Problem you faced is " You mention in support ticket that you have installed other community modules such as mass_editing etc. so normally when you install any other open source community apps then it can happen because we only test our modules with the official addons module not with any other community apps. Even we already passed this issue to our support team and they are working on your issue."

FYI you didn’t have to wait for HALF day for response, one should have little bit patience , can’t start throwing allegation on other without reaching proper conclusion, we find saddening that after being very responsive keen to solve issue if there is any , YOU HAVE MENTION IN EMAIL MODULE WORK FINE WITH OUT MASS EDITING MODULE

, “Be care full with some non free third party modules from odoo shop , some Browseinfo module has errors and is useless

” thread like this TOTALLY UNCALLED FOR

WE ARE UPON FOR COMMUNICATION , WHAT ALARMING THAT YOU POST THIS WITHIN 4 HOURS AFTER CONTACTING US ,

Let me address one important point here !! you mistakenly bought bi_add_custom_field_lead instead of bi_add_custom_field_contact

Then you asked for refund to us , you don’t understand refund authority is Odoo apps because you bought module from there ,

We are not responsible for refund of your mistakenly bought module.

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Humanoide servicios para la pyme, S.L.N.E.
Author Best Answer

With a new database the error do not appear , but the new fields are not created.


Thanks for your answer. 

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Niyas Raphy (Walnut IT)

You may have to can ask a demo link before buying the product. Anyway you try to contact them, try to get them over call, browse info is there in the forum also. Hope they will see this post and will give you the response.

Niyas Raphy (Walnut IT)

also please go through the proper documentation of the module and see whether there some configuration has to set. May be some time due to some configuration or may be not adding the users to some groups, may be the problem. If there is any documentation available please go through it. First you posted you are getting error, on installing new db there is no error, (field is not available,ok ). Anyway go through documentation if available