Hi,

To download a full backup of your Odoo database hosted on Odoo's servers (Odoo Online/SaaS), you can follow these steps:

1- Access the Odoo Online Database Manager: Go to https://www.odoo.com/my/databases and sign in with your Odoo account credentials.

2- Locate Your Database: On the database manager page, you will see a list of your Odoo databases. Find the specific database you wish to back up.

3- Initiate Download: Click the gear icon (⚙️) next to your database name. From the options that appear, select "Download Backup".

* File Size Limitations: If your database is very large, the download might fail directly from the database manager. In such cases, you will need to contact Odoo Support for an alternative download solution.

* Backup Format: The downloaded file will be a ZIP archive containing your database dump and filestore (attachments and binary fields).

* Automatic Backups: Odoo performs daily automatic backups of your database. You can download these manual backups at any time through the control panel. Odoo keeps 14 full backups for at least 3 months (daily for 7 days, weekly for 4 weeks, and monthly for 3+ months).

Hello DRUGVIGIL,
I hope you are doing well

Backup Your Odoo Database
- Odoo Online (SaaS): Go to https://www.odoo.com/my/databases → click the gear icon next to your database → Download → choose ZIP format → enter master password → done.
- Self-hosted: Go to https://your-domain/web/database/manager → Backup → select database → download as ZIP.
Always use ZIP format for a complete backup (database + filestore/attachments).