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Auto assign contact from helpdesk to existant company

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This question has been flagged
contacthelpdeskautomation
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KOECHLIN Robin-Charles

Hello, 


I would like to know how to auto assign a contact to a company using the mail domain when the contact open a ticket. 

The situation is that i'm doing some IT support for one of my customer. So i've created the global company contact (ie Company Name) and i want that everytime a new end user in this company (ie John Doe) open a ticket (by mail), Odoo link automatically this user to the global company contact, using the @companyname.domain as field of reference.

Thank you !

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