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Authorize.net Integration : The reporting of this transaction to the Merchant has timed out

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Nimit Patel

Hi Folks,

I am Trying to Integrate Authorize.net Payment Acquirer(https://www.odoo.com/apps/modules/9.0/payment_authorize/)  in Odoo 9 . After Configure it with Sandbox Credentials by refering Odoo Documentation (https://www.odoo.com/documentation/user/11.0/ecommerce/shopper_experience/authorize.html),  when i try to Checkout from Website using Payment Method as Authorize.net  Following Error is Displayed:

The reporting of this transaction to the Merchant has timed out. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. 

      This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service.

It does not Redirect back to Odoo and the Order is also not Confirmed.While in SandBox Account, the Transactions are shown in Unsettled Transaction with Status(Captured/Pending Settlements). I Have used the Test Dummy Details for Transactions Provided By Authorize.net (https://developer.authorize.net/hello_world/testing_guide/) . 

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Akash Suvarna
Best Answer

Hello Nimit,
I am also working on Authorize.Net & Paypal as my payment acquirer for Odoo 10. I also got the same issue as you did, and checked with different forums. What I got for Authorize.net you need to check at your browser with developer tool. Mainly do check for 'x_relay_url' and also for return url it should return "/shop/payment/validate" 

Also do check with following things :

1. db filter needs to be applied if more then one db so that authorize.net can hit the right db

2. web.base.url in system parameter needs to have "https" and not "http" in its url

3. web.base.url.freeze system parameter needs to be present too so that web base url doesn't change/reset automatically.


Try and do post your update here.

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