Hello,
I am working in automated actions to create reminders for sales people for post sales follow up. I have set up an automated actions for after a Sales Order is fully invoiced. Using child actions I have reminders set to go out after a certain period of time. The issue I have run into is the reminders are automatically sent to the person who invoiced the sales order and not the salesperson assigned. Does anyone know how to send them to the salesperson always even if they are not the ones who invoiced the order? I have tried several different python codes but none of them have worked.
Thank you!