Start:
Did set for every incoming mail account:
(general settings -> outgoing & incoming mail server)
Dit set: Actions to Perform on Incoming Mails
Create a New Record -> Lead/Opportunity
Settings:
Created salesperson Mike (with e-mail adres; mike@company.com)
Created salesteam Mike (salesperson Mike is teammember of this team) team email alias; mike@company.com
Testing:
From an external email account (customer@gmail.com) I'm sending an e-mail to: mike@company.com
Recieving the e-mail and its creating a lead works perfectly,
Lead is assigned to sales team Mike automaticly, Perfect!
BUT
it isn't assigned to salesperson Mike... That field is still blanc/empty.
In this case when another user filters "Unassigned leads", it sees all e-mail/leads of all odoo users unassigned to salesperson.
That's a problem.. We want that leads/e-mail that ar sent to a specific email (in this case to mike@company.com) are only visible for that person.
The question;
Is is possible to assign the lead/incoming e-mail (this example; mike@company.com) assign to user/salesperson mike@company automaticly?
That would resolve the problem I think, or even when fixing this, is it still possible to see all e-mail of all users in another way?
Solution??
Thanks already for respons!!
I'm Odoo 8.0! (is that a problem, would 9 handle/fix this better?)
Any can help get it working?
Did you find the solution at the end? I have the same question