Dear fellow Odoo users,

I am having issues with some specific Swiss parameters in Odoo. 

Batch payment files which are created using the Swiss ISO20022 method for EUR SEPA payments are not recognised as SEPA payments by our bank. 

I created a ticket with support and have been struggling to get the issue recognised as being on Odoo's side, not our bank. I provided documentation and even pointed directly to the missing parameters in the Swiss ISO20022 file : 

<SvcLvl>

<Cd>SEPA</Cd>

</SvcLvl>

These parameters are used in the SEPA Credit Transfer method. Yet, Odoo support claims that they are not necessary in the Swiss ISO20022 method. 

While this is true for national payments in CHF, according to the SIX Implementation Guidelines the above parameters are required for SEPA EUR payments.

Are there  Swiss users who can successfully transmit SEPA EUR payments to their bank and have them recognised as SEPA payments ?

Odoo 18.0 Online : Accounting / Vendors / Batch Payments / Payment Method : Swiss ISO20022 / Charge Bearer : Service Level