How do you guys handle notifications in Odoo, when an employee has left the company or is off on holiday? We have a lot of communication back and forth with customers on tasks, but this leaves us quite vulnerable when an employee leaves the company, because noone will see the notification. Obviously we could add another user as a follower on everything, but this is simply not realistic. Often a customer replies on a really old task or helpdesk ticket, and we have to be able to pick these up. I have seen custom modules where you can create auto-replies, but this is not really what I'm looking for. We need to be able to get notified ourselves.

This is primarily in v11 and 12 so far.

Thanks in advance:)