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Hello everybody.


I have a weird situation when I duplicate an existing group in Odoo 14

Originally in the substription you have a selection for 2 groups in the user rights management. This is the normal view when I want to modify the groups for a user.


Now, I duplicate the group subscription/see subscriptions to subscription/helpdesk subscriptions like this



When I then get back to the user management, the field Subscriptions disappeared.




Is this a bug in the system or do I need to change another parameter anywhere?


Thanks







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Nobody has a solution for this ?

Best Answer

Hi Guy,

it depends on how you are creating the groups: if you have a linear inheritance system, then you will see it in a dropdown. If it is a tree system, it will show all the way down, under all the other apps, in checkboxes. 

A linear system would be that in the "Inherited" tab in your "Helpdesk subscriptions" group you show "Subscriptions/See subscriptions", then in the same tab in your "Administrator" group, you refer to "Helpdesk subscriptions". Thus you have the linear system (from lowest hierarchy to highest): "See subscriptions" -> "Helpdesk subscriptions" -> "Administrator". In this case, you have all your groups, referring to another one, so a hierarchy can be determined.

However, a tree reference would be that both "Helpdesk" subscriptions and "Administrator" inherits the users and settings from "See subscriptions" Here, you have multiple groups referring back to the same one, thus, Odoo cannot decide the hierarchy, as it is like this:

"See subscriptions" -> "Helpdesk Subscriptions"

and

"See subscriptions" -> "Administrator".


Thus, Odoo lets you choose, which ones you would like to give to your user.

Best regards,

Viktoria

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