Skip to Content
Menu
This question has been flagged
4 Replies
2702 Views

Hi,

In Odoo v8 I was used to be able to setup each followup level by an email template. It looks like in v9 Online that only a simple text field is editable and no more email template are available here.

Additionnaly, there was a menu allowing to compute the followup in the accounting menu, it looks like it has disappears. Is it normal, am I missing something?

Any help would be appreciated.

Regards

Avatar
Discard
Best Answer

Hello,

Yes it ain't support the template anymore and you need to put manual text to compose the email, this might help you,

https://www.odoo.com/documentation/user/9.0/accounting/receivables/getting_paid/automated_followups.html

Regards,

Avatar
Discard
Best Answer

You can see payment followup details in below link. This feature available in enterprise version.

\https://www.odoo.com/documentation/user/9.0/accounting/receivables/customer_payments/followup.html

Avatar
Discard
Best Answer

Hello,

Account followup feature moved to Enterprise version of Odoo 9/10 so it won't be show with community edition.

Regards,

Probuse Consulting Service Pvt Ltd


Avatar
Discard
Author Best Answer

Hi Ajeet Yadav,

Thanks for this resource. Yet I can't see if email templates still possible in followup levels. Any idea?

Avatar
Discard