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"500: Internal Server Error" to complete purchase :(

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This question has been flagged
purchaseerrorecommerce500
3 Replies
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Jhonatan

The user can fill in the purchase information (address, email), but in his it completes this step and go to the payment of the error 500: Internal Server Error. Below is the error log. Tranks you!!!

2017-04-26 20:17:57,775 12162 ERROR cotapecas odoo.addons.website.models.ir_http: 500 Internal Server Error:

Traceback (most recent call last):

  File "/opt/odoo/addons/website/models/ir_http.py", line 264, in _handle_exception

    response = super(Http, cls)._handle_exception(exception)

  File "/opt/odoo/odoo/addons/base/ir/ir_http.py", line 169, in _handle_exception

    return request._handle_exception(exception)

  File "/opt/odoo/odoo/http.py", line 766, in _handle_exception

    return super(HttpRequest, self)._handle_exception(exception)

  File "/opt/odoo/odoo/addons/base/ir/ir_http.py", line 195, in _dispatch

    result = request.dispatch()

  File "/opt/odoo/odoo/http.py", line 825, in dispatch

    r = self._call_function(**self.params)

  File "/opt/odoo/odoo/http.py", line 331, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/opt/odoo/odoo/service/model.py", line 119, in wrapper

    return f(dbname, *args, **kwargs)

  File "/opt/odoo/odoo/http.py", line 324, in checked_call

    result = self.endpoint(*a, **kw)

  File "/opt/odoo/odoo/http.py", line 933, in __call__

    return self.method(*args, **kw)

  File "/opt/odoo/odoo/http.py", line 504, in response_wrap

    response = f(*args, **kw)

  File "/opt/addons/odoo-brasil/br_website_sale/controllers/main.py", line 86, in address

    result = super(L10nBrWebsiteSale, self).address(**kw)

  File "/opt/odoo/odoo/http.py", line 504, in response_wrap

    response = f(*args, **kw)

  File "/opt/odoo/addons/website_sale/controllers/main.py", line 583, in address

    partner_id = self._checkout_form_save(mode, post, kw)

  File "/opt/odoo/addons/website_sale/controllers/main.py", line 503, in _checkout_form_save

    Partner.browse(partner_id).sudo().update(checkout)

  File "/opt/odoo/odoo/models.py", line 4995, in update

    record[name] = value

  File "/opt/odoo/odoo/models.py", line 5198, in __setitem__

    return self._fields[key].__set__(self, value)

  File "/opt/odoo/odoo/fields.py", line 908, in __set__

    record.write({self.name: write_value})

  File "/opt/odoo/odoo/addons/base/res/res_partner.py", line 498, in write

    result = result and super(Partner, self).write(vals)

  File "/opt/odoo/addons/mail/models/mail_thread.py", line 274, in write

    result = super(MailThread, self).write(values)

  File "/opt/odoo/odoo/models.py", line 3553, in write

    self._write(old_vals)

  File "/opt/odoo/odoo/models.py", line 3699, in _write

    self._validate_fields(vals)

  File "/opt/odoo/odoo/models.py", line 1077, in _validate_fields

    raise ValidationError("%s\n\n%s" % (_("Error while validating constraint"), tools.ustr(e)))

ValidationError: (u'Error while validating constraint\n\nA opera\xe7\xe3o solicitada n\xe3o pode ser conclu\xedda devido a restri\xe7\xf5es de seguran\xe7a. Por favor, contacte o administrador do sistema. \n(Tipo de documento: res.country, Operation: read)\nNone', None)

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Hilar Andikkadavath
Best Answer

You are accessing security restricted objects from controller where authentication would be public, so you must use ORM methods as administrator or superuser. So in your case use:

env['x.y'].sudo().browse() / your method


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Annadurai
Best Answer

post Your code. It may be Access rights error (may be due to user rights) (or) import -->  from odoo.exceptions import UserError, ValidationError. if u using custom module. Or else Put Uall for that DB..

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Jhonatan
Author Best Answer


Many thanks for the comments! I discovered the error. It was something related to the module website_quote, I updated and returned to normal operation.

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