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500: Internal Server Error After Pay Now

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This question has been flagged
errorpayment5008.0
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Franz Palfrader

http//.../shop/payment/validate >> 500: Internal Server Error

I see this error after confirm the Store Order with Pay Now. I have Wire Transfer as payment method.

 

Error from Log:

2014-07-30 20:28:42,550 1229 INFO 8.0 werkzeug: 127.0.0.1 - - [30/Jul/2014 20:28:42] "POST /shop/payment/transaction/1 HTTP/1.1" 200 -
2014-07-30 20:28:42,646 1229 INFO 8.0 openerp.addons.payment_transfer.controllers.main: Beginning form_feedback with post data {'amount': u'15.74',
 'currency': u'EUR',
 'reference': u'SO016',
 'return_url': u'/shop/payment/validate'}
2014-07-30 20:28:42,653 1229 INFO 8.0 openerp.addons.payment_transfer.models.payment_acquirer: Validated transfer payment for tx SO016: set as pending
2014-07-30 20:28:42,660 1229 INFO 8.0 werkzeug: 127.0.0.1 - - [30/Jul/2014 20:28:42] "POST /payment/transfer/feedback HTTP/1.1" 302 -
2014-07-30 20:28:44,272 1229 ERROR 8.0 openerp.addons.website.models.ir_http: 500 Internal Server Error:

Traceback (most recent call last):
  File "/opt/odoo8/odoo8-server/addons/website/models/ir_http.py", line 180, in _handle_exception
    response = super(ir_http, self)._handle_exception(exception)
  File "/opt/odoo8/odoo8-server/openerp/addons/base/ir/ir_http.py", line 104, in _handle_exception
    return request._handle_exception(exception)
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 558, in _handle_exception
    return super(HttpRequest, self)._handle_exception(exception)
  File "/opt/odoo8/odoo8-server/openerp/addons/base/ir/ir_http.py", line 131, in _dispatch
    result = request.dispatch()
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 570, in dispatch
    r = self._call_function(**self.params)
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 311, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/service/model.py", line 113, in wrapper
    return f(dbname, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 308, in checked_call
    return self.endpoint(*a, **kw)
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 685, in __call__
    return self.method(*args, **kw)
  File "/opt/odoo8/odoo8-server/openerp/http.py", line 360, in response_wrap
    response = f(*args, **kw)
  File "/opt/odoo8/odoo8-server/addons/website_sale/controllers/main.py", line 741, in payment_validate
    composer_id = request.registry['mail.compose.message'].create(cr, SUPERUSER_ID, composer_values, context=email_ctx)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/mail/mail_message.py", line 800, in create
    newid = super(mail_message, self).create(cr, uid, values, context)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 297, in old_api
    result = method(recs, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/models.py", line 3867, in create
    vals = self._add_missing_default_values(vals)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 202, in wrapper
    return new_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 429, in new_api
    result = method(self._model, cr, uid, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/openerp/models.py", line 1798, in _add_missing_default_values
    defaults = self.default_get(cr, uid, list(missing_defaults), context)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/email_template/wizard/mail_compose_message.py", line 54, in default_get
    res.get('model'), res.get('res_id'), context=context
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/email_template/wizard/mail_compose_message.py", line 101, in onchange_template_id
    values = self.generate_email_for_composer_batch(cr, uid, template_id, [res_id], context=context)[res_id]
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/email_template/wizard/mail_compose_message.py", line 163, in generate_email_for_composer_batch
    template_values = self.pool.get('email.template').generate_email_batch(cr, uid, template_id, res_ids, fields=fields, context=ctx)
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/email_template/email_template.py", line 488, in generate_email_batch
    result, format = self.pool['report'].get_pdf(cr, uid, [res_id], report_service, context=ctx), 'pdf'
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/report/models/report.py", line 253, in get_pdf
    paperformat, specific_paperformat_args, save_in_attachment
  File "/opt/odoo8/odoo8-server/openerp/api.py", line 204, in wrapper
    return old_api(self, *args, **kwargs)
  File "/opt/odoo8/odoo8-server/addons/report/models/report.py", line 417, in _run_wkhtmltopdf
    process = subprocess.Popen(wkhtmltopdf, stdout=subprocess.PIPE, stderr=subprocess.PIPE)
  File "/usr/lib/python2.7/subprocess.py", line 679, in __init__
    errread, errwrite)
  File "/usr/lib/python2.7/subprocess.py", line 1249, in _execute_child
    raise child_exception
OSError: [Errno 2] No such file or directory

2014-07-30 20:28:44,368 1229 INFO 8.0 werkzeug: 127.0.0.1 - - [30/Jul/2014 20:28:44] "GET /shop/payment/validate HTTP/1.1" 500 -

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Marek Mosiewicz
Best Answer

You must install wkhtmltopdf program on your computer to generate pdf

http://consultantodoo.com/

3
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Yenthe Van Ginneken (Mainframe Monkey)

This answer is totally not relevant and has nothing to do with this bug.

Marek Mosiewicz

IT IS relevant as you can see in stacktrace of this problem: File "/opt/odoo8/odoo8-server/addons/report/models/report.py", line 417, in _run_wkhtmltopdf process = subprocess.Popen(wkhtmltopdf, stdout=subprocess.PIPE, stderr=subprocess.PIPE) Maybe you have different problem there.

Avatar
Yenthe Van Ginneken (Mainframe Monkey)
Best Answer

Hey

This question has already been asked here: https://www.odoo.com/forum/help-1/question/internal-server-error-500-in-ecommerce-module-with-payment-method-wire-transfer-odoo-v8-60638

The bug is also reported at Github, here: https://github.com/odoo/odoo/issues/1956

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Hariharan Gopalan
Best Answer

I was getting the same error and after installing wkhtmltopdf this error went away.

2
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Jimmy Wick
Best Answer

A 500 internal server error is, as the name implies, a general problem with the website's server. More than likely, this means there's an issue or temporary glitch with the website's programming. Some potential causes of a 500 internal server error include: Corrupted or broken. Wait for some time. maybe you can try after clearing some cache and trying again.

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