I am writing to report an issue that I encountered while trying to access the payment page for purchasing Odoo products. Specifically, when I attempt to proceed with payment, I receive a "403: Forbidden" error, which prevents me from accessing the page to select any payment method.

To give you more context, I initiated a conversation with your support team earlier today. Below is a summary of our interaction:

Issue: When I click on the payment icon, I receive a "403: Forbidden" error message, preventing access to the payment page.

Troubleshooting Attempts: I confirmed that the issue is isolated to my current account. I tried using another account associated with a different company, and the payment process worked without any issues. I also attempted to access the page in incognito mode, but the issue persisted.

Support Response: The support representative suggested that it might be an issue with my contact form but was unsure of the exact cause. I was advised to submit a ticket through odoo.com/help for further assistance.

Given that this issue is affecting my ability to complete a purchase, I would appreciate an urgent resolution. I am concerned as the issue does not occur with my other account, and I would like to understand why this is happening with my current account.