Hi there,
When typing in the message in chatbox and hitting enter nothing happens(the original text dissapears)
What could be the issue?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project management
- MRP
This question has been flagged
2
Replies
3194
Views
Hi
I am struggeling with the same problem. Messeagebox shows up, but when i enter something it will disappear. Also nothing pops up when being in charge for the chat.
However, i can see within the sessions in odoo.
upstream odoochat {
server 127.0.0.1:8072;
}
location /longpolling {
proxy_pass http://odoochat;
}
sudo netstat -tulpn | grep 8072 gives:
tcp 0 0 127.0.0.1:8072 0.0.0.0:* LISTEN 1350/python3
the documention for 12.0 does not give me any new idea?
Where should i look into?
regards
Jan
Hi,
I experience the same issue. Did you already solved it?
There are many possible reasons for chat not to work properly.
One of there reason is if you start oodo server with worker and didn't configure Nginx/apache properly. make sure long-polling request redirect to a specific port
ref: https://www.odoo.com/documentation/12.0/setup/deploy.html#id7
Yes indeed, I know about such reasons and webserver (nginx) and Odoo config.
However no success with this deployment yet.
Even a firewall could cause such issue.
However no success with this deployment yet.
Even a firewall could cause such issue.
"Ravi Gadhia - RDFlex (https://rdflex.com)" <raviit2004@gmail.com> schreef op 2 maart 2020 18:28:56 CET:
There are many possible reasons for chat not to work properly.
One of there reason is if you start oodo server with worker and didn't configure Nginx/apache properly. make sure long-polling request redirect to a specific port
ref: https://www.odoo.com/documentation/12.0/setup/deploy.html#id7
Piotr did you solve the issue? if yes please let me know i am also getting the same issue
Not sure why but after reinstallation of Odoo problem got solved(nginx config and server still the same)