Odoo Experience 2018
-
Benefits of an Integrated eCommerce
Victorine Therasse, Business Analyst - OdooDone
-
How to Use eSign to Boost Your Productivity
Lucie Canon, Business Analyst - OdooDone
-
Data Import Made Simple
Mathieu Weyemberg, Business Analyst - OdooDone
-
Analytic Accounting with Odoo
Efraim Alfredo Biffi, Business Analyst - OdooDone
-
Tutorial: How to Create Awesome eCommerce Websites
Julien Domken, business Analyst - OdooDone
-
Odoo Manufacturing: The Work Order Control Panel
Efraim Alfredo Biffi, Business Analyst - OdooDone
-
Stay on Top of Things with Odoo's Automated Activities
Nathan Grognet, Product Owner - OdooDone
-
Odoo Recruitment: Tracking the ROI of Job Posts on Monster & LinkedIn
Sandra Theys - Business AnalystDone
-
Automate Inter-Company Flows with Interco Rules
Damien Dejong, Business Analyst - OdooDone
-
Odoo Expenses: From a Photo on Your Mobile to the Expense Report
Sébastien Buhl, Business Analyst - OdooDone
Odoo Helpdesk: Benefits for Customer Service Teams
Functional
Discovery
Location: Bruyères
-
10/5/18, 12:45 PM
-
10/5/18, 1:05 PM
(Europe/Brussels)
(20 minutes)
Orélie Ntakiyica, Customer Engagement - Odoo
Orélie Ntakiyica, Customer Engagement - Odoo
Zola Bakala (support agent) & Richard Moutier (support agent)
During this talk, attendees will discover the advantages of the Helpdesk module, as well as the main features of the application:
- SLA
- Rating
- Timesheets
-...
Ultimately, attendees will learn how to best use Helpdesk, how to produce good reporting, as well as good rating.
