Skip to Content
Enhancing the Customer Experience by Solving Challenging eCommerce Workflows
Location: Second Floor - Hall 2 - 8/22/24, 5:30 PM - 8/22/24, 6:00 PM (US/Eastern) (30 minutes)
Enhancing the Customer Experience by Solving Challenging eCommerce Workflows
Kaylie Kipe
Vice President at Hibou Corp.
https://hibou.io/
Kaylie Kipe
Vice President at Hibou Corp.
https://hibou.io/

Kaylie Kipe is lead business consultant at Hibou, a US-based Odoo Partner. Hibou focuses on sustainable solutions, both out-of-the-box and through custom development, backed by enterprise-level support.

In today's competitive business landscape, eCommerce is vital for companies aiming to grow and reach their customers effectively. But having an online shop or catalog is not enough; to stay ahead, organizations must optimize workflows to ensure a seamless and tailored customer experience.

In this talk, we will delve into the powerful configurations of Odoo, complemented by additional modules, to cater to diverse eCommerce workflows. This talk will feature live walkthroughs of real-world scenarios and solutions to unique eCommerce challenges:

- Managing complex purchasing-on-credit scenarios
- Taking partial payment based on terms at time of order placement
- Preventing order confirmation based on configurable rules
- Displaying expected delivery date based on selected shipping method during checkout
- Combating order fraud with Signifyd

By the end of this session, attendees will have a comprehensive understanding of how to leverage Odoo and Hibou + OCA modules to optimize eCommerce workflows, minimize risk, and enhance the customer experience.