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Dear all

I have been evaluating Odoo 17.4 SaaS in the last week, today out of the blue I receive multiple "Odoo client error" as soon as I change tab in Chrome.

The error appear in any tab with odoo.com website open.

The error is "Uncaught promise"

I tried to empty the cache, close and reopen Chrome to no avail. 

I also disabled extensions such as Ublock Origin and Noscript, but it was working till friday.

If clear all errors, I can use Odoo with no issues till its tab loses focus because I switched to a different browser tab.

It seems something Javascript related.

Has anything changed?


With regards

Nick


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Best Answer

PayPal Honey extension is the culprit. I uninstalled the extension and everything is now fine

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Thank you. This fixed it for me.

Many thanks! I've also been getting this error while evaluating Odoo. Confirmed it resolved it.

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I have also been having this issue, but only for a handful of users, the error message just says:

' UncaughtPromiseError

Uncaught Promise

null '

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Author Best Answer

It looks like I'm not the only one experiencing the issue. It is super annoying.


I made some tests, in Firefox it doesn't occur, and my colleague with Chrome doesn't see the error. So must be within my Chrome installation.

I fiddled with extensions and it seems the culprit is the PayPal Honey extension. 

I have disabled it and no more errors.


Here is the screenshot of the error (can't post full link because of some Karma stuff??)


https:// tinypic.host /images/2024/10/08/odoooooo.jpg

There are no Javascript errors in the console when this appears.

It looks like the modal can be hidden by targeting the class o-overlay-container but this is obviously a bad workaround.

https:// tinypic.host /images/2024/10/08/odoooo.jpg

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Same thing for me. It's getting really annoying because it will pop up even if you do nothing on the site, and it layers itself multiple times.

UncaughtPromiseError

Uncaught Promise

null

In fact, I get the same errors even here on this community site. I had to dismiss it multiple times while typing this message.

It seems to especially occur when you switch from and back to an Odoo tab.

But as far as I can tell, the error does not seem to break any of the Odoo tasks, but it certainly gets in the way!

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please copy the message and post it for more clarification

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