Company name: Hi Tea
Location: Mexico
Industry: Food and beverage
Apps implemented: Sales, Invoicing, Project, Manufacturing, Inventory, Purchase, Accounting
Number of users: 5
Hosting type: On-premise
Hi Tea is a coffee shop chain specializing in milk teas and specialty coffees, offering a wide variety of flavors and mixes to cater to every palate. From classic milk teas, to innovative fruit and boba drinks, each of them is made with high-quality ingredients to create a unique experience. Moreover, their coffee selection is made by expert baristas with great care and includes rich lattes and refreshing americanos. By focusing on flavor diversity and bringing excellence to each drink, Hi Tea has become one of the best destinations for coffee and tea lovers.
Thanks to Odoo’s implementation, Hi Tea has transformed their operations, optimized their internal processes, and streamlined their workflow to deliver better client services.
Life Before Digital Transformation
Before implementing Odoo, Hi Tea faced several challenges common for growing businesses:
- Inventory management: The lack of centralized control made accurate tracking of supplies difficult, which could lead to overstocking or stock shortages.
- Manual processes: Many operations were handled manually, increasing the risk of errors and reducing operative efficiency.
- Communication between areas: Without a centralized platform, communication between departments (like sales, purchase, and finance) was complicated.
The Tool thatRevolutionized Their Operations
Hi Tea decided to implement Odoo to face these obstacles, selecting key modules tailored to their specific needs, including:
- Inventory: This module enabled real-time product tracking, streamlining supply management while reducing waste.
- Sales and Purchase: The automation of these processes simplified order and vendor management, improving supply chain efficiency.
- Accounting: Financial integration provided a clear and updated overview of their financial health, allowing them to make better decisions.
Tangible Improvements
with Odoo
After implementing Odoo, Hi Tea has achieved:
- Operative efficiency: Process automation reduced time spent on manual tasks, allowing the staff to focus on strategic activities.
- Better decision-making-process: The availability of precise and updated data made it easy to take smarter and timely decisions.
- Client satisfaction: Optimizing management made customer service more efficient and effective, and improved loyalty.
Hi Tea’s experience with Odoo is the perfect example of how digitalization and technological tools can boost growth and efficiency in the coffee industry.
About Hi Tea
Hi Tea is a coffee shop chain that specializes in milk teas and specialty coffees. They are known for their innovative flavors and commitment to quality. As the company grew rapidly, they needed a technological solution to streamline operations and manage their inventory, sales, and finances more efficiently. By implementing Odoo, Hi Tea was able to centralize their processes, automate key tasks, and improve decision-making. This allowed them to boost their expansion while enhancing client experience.
To know more about this success story, watch the following video:
Learn more at https://www.hitea.com.mx/
