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Point of Sale FAQ

Which label printers does Odoo POS natively support?

We support all Zebra label printers (Zebra ZD410, Zebra ZD420,etc.) which are based on the ZPL protocol. The printing will be automatically launched.

Other USB label printers will be detected by our system but some modifications on the template report will be necessary in order for it to be compatible with the paper format of the printer. The printing will be manually launched through the web browser's printing page.

Note: an IoT box is required for label printers

Can I print while my system is offline?

Printing is possible as long as your POS and the printer are connected to the same local network (wifi/ethernet).

Do I need one IoT box per POS?

Since Odoo POS v13, it is no longer necessary to have one IoT box per POS because we can manually select specific hardware for several POS through a dropdown menu on the IoT setup menu (a few exceptions remain such as Ingenico terminal payment)

Can I use several electronic payment terminals (EPT) on one POS?

Several combinations of EPT are possible with one Odoo POS

  • Adyen-Adyen
  • Adyen-Ingenico
  • Adyen-Six
  • Ingenico-Ingenico
  • Ingenico-Six

On the top of that, the same Adyen or Ingenico payment terminal can be used with another POS.

Can I plug a USB hub to my IoT box?

Yes, you can.

Can I have 2 extra screens on my Odoo POS with an IoT Box?

Since 2020, the Iot Box (based on a Raspberry 4) has 2 HDMI plugs which allow you to connect 2 screens in addition to the cashier screen (e.g. one customer display and one promotion display)

Do you have other questions?

Don't hesitate to get in touch.

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