I'm Thirsty (formerly Lonely Paisley) is a travel-themed cultural hub that brings adventures and collectibles from around the world to Hong Kong. Sitting in a five-storey building, I'm Thirsty dedicates the ground floor to its café, the second floor to its bookstore, and the third floor to an event space to host book clubs, movie sharing, and other cultural activities.
Managing separate bookstore and café POS systems under one Odoo database with all-encompassing inventory and human resources support.
"We want to use one system to centralise our diverse business."
Managing F&B and Retail POS on One Platform
- Unlike other local solutions that typically support only one type of Point of Sale (POS) system, Odoo accommodates both Food & Beverage (F&B) and retail POS systems for the cafe and bookstore.
- This dual support provides greater flexibility for business development and fosters growth for concept companies like I'm Thirsty.
- With integration with AsiaPay while supporting FPS via QR code, the Odoo POS system allows the café-bookstore to expand its revenue stream.
Supporting Your Diverse Business
- I'm Thirsty manages two POS terminals, one on each of the first and second floors, all within a single Odoo database.
- This setup allows for distinct customer loyalty programs, promotions, and discount configurations tailored to both the café and bookstore.
- In the café POS, Odoo categorizes each menu item into food, coffee, alcohol, and more sections, ensuring easy navigation for staff.
- Sales figures from both POS terminals are consolidated within the same Odoo database, streamlining backend operations and inventory management.
- Odoo's cloud-based architecture allows I'm Thirsty to enjoy maximum service and flexibility. Features like database customization via Odoo Studio, combined with cost-effective subscription fees and minimal maintenance costs, contribute to this advantage.
All-in-one Business Management Services
- On the Sales app, Odoo consolidates every cup of coffee or book sold and automatically updates stock levels on Odoo Inventory in real-time.
- Within the same database, the Odoo Purchase app manages over 1000 SKUs by documenting Requests for Quotation (RFQs) and Purchase Orders (POs), streamlining the consignment and procurement process.
- Beyond standard sales and purchasing, I'm Thirsty leverages Odoo's comprehensive Human Resources suite to track attendance for both part-time and full-time staff. Employees simply enter their staff ID to clock in and out, allowing Odoo to accurately record their working hours.
Intuitive User Interface (UI) Design
"Odoo is easy to use."
- Odoo's intuitive POS interface on iPads and its clean database design enabled store staff and supervisors to seamlessly integrate the system into their daily operations, both at the cash register and on the backend.
Excellent Customer Support
"Odoo customer support is always accessible and consistently resolves our issues."
- With the APAC headquarters in Hong Kong, Odoo delivers prompt customer service during office hours.
- Outside of these hours, Odoo's global team, spanning 19 locations worldwide, and the AI-powered support page offer functional and online business management support around the clock.
I'm Thirsty
Location: Hong Kong
Industry: Food and Beverage, Retail
Apps Implemented: Employees, Internet of Things, Studio, Purchase, Inventory, Point of Sale, Sales, Invoicing, Restaurant, Discuss, Knowledge, Attendances, Calendar
Hosting Type: Odoo Online
