Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
There used to be a ticket TYPE in Helpdesk in older versions but in ver18 it is not availalble anymore. any idea why and how to add this back?thanks
You have three options:
Ticket Type was removed during a review of the complexity of the User Experience with all the different ways to classify Tickets.
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
So where did the data stored in this field go? We rely on this for a lot of information..........