Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Unable to install community modules : [Errno 13] Permission denied

Subscribe

Get notified when there's activity on this post

This question has been flagged
errorv7debian
2 Replies
21487 Views
Avatar
Scott Ferguson

What am I doing wrong? Debian Squeeze with backports, postgresql 9.1.9-1~bpo60+1, python 2.6.6-8+b1, openerp 7.0-20130819-231103 Tried a number of different community modules including:- ;Australian and New Zealand States; Willow Australian and New Zealand Postcode Lookup ;Customize OpenERP web client. All have a number of different errors but share one:-

  File "/usr/lib/python2.6/shutil.py", line 142, in copytree
    os.makedirs(dst)
  File "/usr/lib/python2.6/os.py", line 157, in makedirs
    mkdir(name, mode)
OSError: [Errno 13] Permission denied:

OpenERP, postgresql, and python have been re-installed on clean VMs three times, and I've attempted to reinstall the same modules, in a different order each time - with the same result. No clues in the logs. Non-community modules install without error.

I've found the same problem reported several times on the old forums and elsewhere on the intertubes. In each case no answer has been given.

Australian and New Zealand States module errors:-

Server Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.6/openerp/addons/web/session.py", line 89, in send
    return openerp.netsvc.dispatch_rpc(service_name, method, args)
  File "/usr/lib/pymodules/python2.6/openerp/netsvc.py", line 292, in dispatch_rpc
    result = ExportService.getService(service_name).dispatch(method, params)
  File "/usr/lib/pymodules/python2.6/openerp/service/web_services.py", line 626, in dispatch
    res = fn(db, uid, *params)
  File "/usr/lib/pymodules/python2.6/openerp/osv/osv.py", line 188, in execute_kw
    return self.execute(db, uid, obj, method, *args, **kw or {})
  File "/usr/lib/pymodules/python2.6/openerp/osv/osv.py", line 131, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/lib/pymodules/python2.6/openerp/osv/osv.py", line 197, in execute
    res = self.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/lib/pymodules/python2.6/openerp/osv/osv.py", line 185, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/lib/pymodules/python2.6/openerp/addons/base/module/module.py", line 682, in install_from_urls
    shutil.move(os.path.join(tmp, module_name), module_path)
  File "/usr/lib/python2.6/shutil.py", line 257, in move
    copytree(src, real_dst, symlinks=True)
  File "/usr/lib/python2.6/shutil.py", line 142, in copytree
    os.makedirs(dst)
  File "/usr/lib/python2.6/os.py", line 157, in makedirs
    mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/usr/lib/pymodules/python2.6/openerp/addons/base_aus_nz_states'
1
Avatar
Discard
Ian Beardslee

That looks like a file permissions error. You don't way which module is causing that error, or what the other errors are getting .. they may relate to that error you have shown us. You'll need to further investigate what/where the particular module is trying to write to.

Scott Ferguson
Author

Thanks Ian, I'd named three of the modules in question. I've just added the full traceback for one of the modules to the parent.

Ian Beardslee

Also .. where did you get Australian and New Zealand States; Willow Australian and New Zealand Postcode Lookup from? We could find those quite handy ourselves

Avatar
Ian Beardslee
Best Answer

It looks like OpenERP (specifically the openerp user that OpenERP runs as) can't write to /usr/lib/pymodules/python2.6/openerp/addons/base_aus_nz_states

For custom/non-standard modules (as in a module not supplied in the .deb), such as you have there, I put them in a different directory (eg /opt/openerp/addons) that the openerp user and/or group has permission to (read and) write to and update the addon_path in the config file.

2
Avatar
Discard
Ian Beardslee

Note that having the 'custom' addon files writeable by the openerp user is probably not the best/sanest thing to do, but for our internal dev process that works quite well and we'll need to re-examine the process down the track.

Avatar
Jim Tzimas
Best Answer

We try to install the google_api from within Apps installation menu with the same error.

OSError: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/google_api'

OpenERP Server Error Client Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/http.py", line 204, in dispatch response["result"] = method(self, *self.params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/controllers/main.py", line 1132, in call_button action = self._call_kw(req, model, method, args, {}) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/controllers/main.py", line 1120, in _call_kw return getattr(req.session.model(model), method)(args, **kwargs) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/session.py", line 42, in proxy result = self.proxy.execute_kw(self.session._db, self.session._uid, self.session._password, self.model, method, args, kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/session.py", line 30, in proxy_method result = self.session.send(self.service_name, method, *args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/session.py", line 103, in send raise xmlrpclib.Fault(openerp.tools.ustr(e), formatted_info)

Server Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/web/session.py", line 89, in send return openerp.netsvc.dispatch_rpc(service_name, method, args) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/netsvc.py", line 292, in dispatch_rpc result = ExportService.getService(service_name).dispatch(method, params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/service/web_services.py", line 626, in dispatch res = fn(db, uid, params) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/osv/osv.py", line 188, in execute_kw return self.execute(db, uid, obj, method, *args, *kw or {}) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/osv/osv.py", line 131, in wrapper return f(self, dbname, args, *kwargs) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/osv/osv.py", line 197, in execute res = self.execute_cr(cr, uid, obj, method, args, *kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/osv/osv.py", line 185, in execute_cr return getattr(object, method)(cr, uid, args, *kw) File "/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/base/module/module.py", line 682, in install_from_urls shutil.move(os.path.join(tmp, module_name), module_path) File "/usr/lib64/python2.6/shutil.py", line 257, in move copytree(src, real_dst, symlinks=True) File "/usr/lib64/python2.6/shutil.py", line 142, in copytree os.makedirs(dst) File "/usr/lib64/python2.6/os.py", line 157, in makedirs mkdir(name, mode) OSError: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/openerp-7.0_20131009_231130-py2.6.egg/openerp/addons/google_api'

**We also found a WALL in the Backup Database with same error. We have root access in a VM of ours but we don't know if we should force OPENERP to run as a different user. Do you suggest smthng like that? Would it be wise to give openerp user full access? And if so which is the process to do so?

THANKS in advance everyone for any help!**

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Error occurred while validating the field(s) arch: Invalid XML for View Architecture!
error v7
Avatar
Avatar
Avatar
3
Mar 15
9882
What is "ValueError: No such external ID currently defined in the system: note.note_stage_01"?
error v7
Avatar
0
Mar 15
4499
Broken Pipe error when trying to view module's description
error v7
Avatar
0
Mar 15
8844
TypeError: ClientWidget is null - bug ?
error v7
Avatar
Avatar
2
Mar 15
8199
Messaging Archives Warning: Access Denied
error v7 massaging
Avatar
Avatar
Avatar
Avatar
Avatar
9
Apr 19
11654
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now