Skip to Content
This question has been flagged
emailsdeletev15
2 Replies
4438 Views
Avatar
Conor

When sending an email from the chatter, i.e. from an Invoice. How do you prevent the email to be automatically deleted? As I would like it to show up from Settings > Technical > Emails.

Avatar
Discard
Avatar
Kiran K
Best Answer

Hi  Conor,

Activate Developer Mode

Go to Settings / Technical / Email / Templates 
Open the template / Advanced Settings 
and Untick Auto Delete

If you are sending the message from chatter you can see it in 


Settings / Technical / Discuss / Messages

Hope it Helps,
Kiran K

Avatar
Discard
Conor
Author

Hi Kiran,

I am not using a template, it's for general emails.

Also, Settings > Technical > Messages does not show the emails, just the message that was sent in the chatter. I want to be able to see prevent ALL emails from being deleted.

Thanks!

Conor
Author

I want to be able to prevent all emails from being deleted when sent from the chatter*

Jaideep

Hi Conor,
As Kiran mentions in the response, you can view all the sent emails from
Settings / Technical / Discuss / Messages

Filter messages by Type = 'comment' and subtype = 'discussions'
BR

Avatar
Peter Groft
Best Answer

To stop emails from Chatter auto-deleting, you need to change the email preferences in your Odoo settings. Here are the steps to follow:

Login to your Odoo account and go to the Settings menu.
Under the General Settings tab, scroll down to the Chatter section.
Click on the "Email" sub-tab.
Under "Email Settings", uncheck the option that says "Automatically delete email from discussions."
Click on "Save" to save the changes.
By disabling this option, all emails sent through Chatter will be saved in the system and will not be automatically deleted. This will allow you to access and review them later on.

Greetings,
Peter

Avatar
Discard
Related Posts Replies Views Activity
Deletion of a model created via Studio (Odoo V15).
delete model studio v15
Avatar
Avatar
1
Feb 24
1406
i am using Odoo15. i am using Job Positions in Recruitment module in odoo. i need only job related email in my Job Positions in Recruitment module but i am getting all the mail in my Job Positions in Recruitment module. i dont want this. how can i solve this ? and my all mail are read automatically. how can i stop this ?
emails requirements v15 jobposition
Avatar
0
Nov 23
656
Creating user creates duplicated partner_id
v15
Avatar
1
May 25
482
Odoo Custome Module Language Creation
v15
Avatar
Avatar
Avatar
Avatar
4
May 25
1778
Sales order line comment to Purchase order line comment Solved
v15
Avatar
Avatar
Avatar
2
May 25
1879