Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Preview Invoice Gets Error: 500: Internal Server Error

Subscribe

Get notified when there's activity on this post

This question has been flagged
invoicepreview
2 Replies
3305 Views
Avatar
Minda Ji

We have been actively testing Odoo 17 on premise for some time. 

when we try preview of invoice after creation of an invoice the screen returns with Internal Server Error. If we activate the developer mode we get the details:

Error message:

Error while render the template
ValueError: Non-image binary fields can not be converted to HTML
Template: payment.form_logo
Path: /t/span
Node: 

The error occurred while rendering the template payment.form_logo and evaluating the following expression: 

We would appreciate it if someone can help resolve the issue.

0
Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

The error message indicates that there's an issue with rendering the template related to the payment form logo. The error suggests that a non-image binary field is being treated as an image, which is causing the ValueError.

Please check with the below:

1. Check the Payment Form Template:

Go to Settings > Technical > User Interface > Views.

Search for the template form_logo.

Look for any code snippet that tries to access a binary field and use it as an image source.

Common mistakes include using a field meant for storing documents or other data types instead of an image field.

2. Verify the Invoice Data:

Open the invoice you're having trouble previewing.

Check the field associated with the payment.form_logo template

Ensure this field actually contains a valid image file. Uploading a non-image file or leaving the field empty can cause this error.

3)If you've made customizations to the payment.form_logo template or the invoice model, there might be a bug in your code.

Review your customizations to see if you're inadvertently referencing the wrong field or attempting to convert a non-image field.

4. Sometimes, browser cache can cause unexpected behavior. Clearing the browser cache might resolve the issue.


Hope it helps

2
Avatar
Discard
Fatin

hii, I have error with my event page. 500:Internal Server Error. Template fallback

Error message:

Error while render the template
ValueError: Element '<xpath expr="//div[hasclass(&#39;o_wevent_index_topbar_filters&#39;)]">' cannot be located in parent view
Template: website_event.index
Path: /t/t/div/div[2]/div/t
Node: <t t-call="website_event.searched_tags"/>
The error occurred while rendering the template website_event.index and evaluating the following expression: <t t-call="website_event.searched_tags"/>

can you help me solve it, please. Thank you sm!

Avatar
Minda Ji
Author Best Answer

Dear Sir:

Thanks a lot for your answer. We will give it a try to see if the problem would be resolved.

Minda


Dear Sir:

I have just tried the solutions. They do not work:

1. I checked the view:

all are original codes. 

2. Tried clearing al the cache a few times

3. There is nothing I used in the invoices. All the draft invoices can be viewed with no problem until I confirm any to make it a real one.


0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Print preview is different from invoice template preview Solved
invoice print invoicing preview
Avatar
Avatar
2
Nov 25
8964
Invoice preview looks diffrent then downloaded invoice
accounting invoice print preview
Avatar
Avatar
Avatar
2
Aug 25
1019
change between 2 Invoice formats Solved
invoice
Avatar
Avatar
1
Jul 25
1891
Hello, how can I change the size of the logo and the invoice? Solved
invoice
Avatar
Avatar
Avatar
2
Jul 25
2388
Validation Error. You will need to clear the Journal Entry's Number to proceed
invoice
Avatar
Avatar
1
Jul 25
3318
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now