Hi there,
I have allocated a payment to the incorrect invoice/customer and marked it as reconciled. I can unreconcile the payment but cannot see how to allocate it to a different customer and invoice.
If I go back to the bank statement there are no unreconcilled items relating to the payment I just unreconciled.
I would like to "move" the payment to another customer and reconcile to one of their invoices. How do I do this? Preferably without installing a module.
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In the accounting module you can open up the journal item for that bank payment. You should see an accounts receivable line which has the partner set to the partner you I correctly chose. If you change that partner to the correct one, you will now be able to open an invoice for that partner and reconcile.
You could also make an adjustment journal where you increase the accounts receivable for the partner you incorrectly choose and decrease it for the partner you were meaning. The entry from the bank statement and this new journal would need to be reconciled.
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