Hello,
I'm encountering an issue while testing Odoo for the first time, as part of launching my company. I'm currently in test mode to explore how the platform works.
When a customer confirms an order and makes a payment using a test card, I’m unsure what steps I need to take from the admin interface. I see several options :
- Create Invoice
- Send PRO FORMA Invoice
- Send
- Unlock
Preview The problem is, when I click on Create Invoice, the system seems to ask the customer to pay again - even though the payment has already been processed (in test mode).
Could you please explain how to validate a payment correctly in this test environment without requesting another payment from the customer ?
Thank you in advance for your help.