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Hello,


i have question for POS order management, let's in some shop, one customer come and choose some product and cashier scan that product and customer says, i want to add some more item. So cashierhold that order and continue with other customer and previous customer come and say add this additional product.

So how we can deal with this situation in odoo 13 POS.


is tgere any module to save draft order and create new order and re-activate previous order?


thanks

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Best Answer

Hi Haresh:

The POS module has built-in support for this. If you want to start a new order just click on the + sign at the top. This will keep the existing order open and allow the cashier to process the second customer. The cashier can then switch back to the first order by clicking on the tab for that order.


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Little thing, but interesting to know.

True. This feature is extremely useful for restaurants where the person is serving multiple tables.

Best Answer

Just adding to this, but in v17 you have to go to the hamburger menu in the top right, click orders, then click the button for New Order. Same result, just a different path.

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