Skip to Content
This question has been flagged
2 Replies
1071 Views
Avatar
Magdy Mounir

Hi,I tried to add the recaptcha to contact us page in my website but the error below is appeared  when i open the page:

UncaughtPromiseError > AssetsLoadingError

Uncaught Promise > The loading of https://www.recaptcha.net/recaptcha/api.js?render=6LdvwGsqAAAAAI_7XTAo_MSj1-O0IerjWwWJYm5_ failed

AssetsLoadingError: The loading of https://www.recaptcha.net/recaptcha/api.js?render=6LdvwGsqAAAAAI_7XTAo_MSj1-O0IerjWwWJYm5_ failed
    Error: The loading of https://www.recaptcha.net/recaptcha/api.js?render=6LdvwGsqAAAAAI_7XTAo_MSj1-O0IerjWwWJYm5_ failed
        at HTMLScriptElement.<anonymous> (https://www.amoun.com/web/assets/8820-361fd3a/1/web.assets_frontend_lazy.min.js:6215:270)

can any one help me

Avatar
Discard
Avatar
Abdur Rehman
Best Answer

@ Magdy Mounir I am facing same issue. Are you able to resolve this somehow?

Avatar
Discard
Avatar
Paramjit Singh Sahota
Best Answer

This error typically occurs when there’s a mismatch between the Google reCAPTCHA version being used.

Starting from Odoo v17, Google reCAPTCHA v3 is supported by default. If the site key and secret key are created using Google reCAPTCHA v2, the incompatibility will likely trigger this error.

Avatar
Discard