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I tried to send my fist invoice today. This is what I got when I pressed send:


'Invalid Operation

Errors occurred while creating the EDI document (format: BIS3 DE (XRechnung)): - At least one of the following fields 'Phone' and 'Mobile' is required on Red Thread EU.'


Can anyone help? I have added my mobiles etc in every place I can think of. But it's still not working. 

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Thanks Anas. It still does not work even when I added the phone numbers in the Individual and Company customer sections.

Best Answer

Add Customer Informations :

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Where should I add this information? I put it in the customer section both as a company and an individual? Which tab/link should I go to as I have added the mobile and work phone numbers for the customer everywhere I can find. 

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