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escpos : error [Errno 13] Access denied (insufficient permissions)

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Daniel Holden

I am trying to set up a USB Epson thermal printer in a posboxless environment.


I followed the instructions at:

https://www.odoo.com/documentation/user/9.0/point_of_sale/overview/setup.html#posboxless-guide-advanced

I'm getting this message when accessing /hw_proxy/status


I set 777 permissions on /dev/usb/lp0, which corresponds to the Epson printer in question.


Any ideas on what am I still missing?

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Perry Spurway

I am having same problem, did you manage to fix the issue?

Daniel Holden
Author

Hi Perry. Sorry for the delay in replying. I ended up starting from scratch, then followed the procedure at this link: https://www.odoo.com/documentation/user/9.0/point_of_sale/overview/setup.html The only thing I did differently was in the following section: "Then we need to create a udev rule that will automatically allow members of usbusers to access raw USB devices. To do so create a file called 99-usbusers.rule in the /etc/udev/rules.d/ directory with the following content:" The file needs to be named 99-usbusers.rules, i.e. there is a letter s missing at the end of the file name in the instructions. Let me know if you need any more help.

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Daniel Holden
Author Best Answer

Hi Perry. Sorry for the delay in replying. I ended up starting from scratch, then followed the procedure at this link:


https://www.odoo.com/documentation/user/9.0/point_of_sale/overview/setup.html


The only thing I did differently was in the following section:

"Then we need to create a udev rule that will automatically allow members of usbusers to access raw USB devices. To do so create a file called 99-usbusers.rule in the /etc/udev/rules.d/ directory with the following content:"


The file needs to be named 99-usbusers.rules, i.e. there is a letter s missing at the end of the file name in the instructions.


Let me know if you need any more help.

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August Doo
Best Answer

As a summary of all the contribution abover, two points should be aware of:

1. the file name is /etc/udev/rules.d/99-usbusers.rules2.  if 

useradd -G usbusers USERNAME

doesn't work, try 

sudo usermod -a -G usbusers USERNAME

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Daniel Holden
Author

that's correct

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Best Answer

Hello Daniel Holden!, i already have put the missing s, but i still having the message ''access denied'', i am working on ubuntu 14.04 thermal printer epson tm t20 with odoo 8, did you work differently? where is my mistake?sorry for my poor english =(

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Daniel Holden
Author

Olá Carlos. Hablo portugués y entiendo español . Usted puede utilizar el que sea más cómodo. :-) The only thing I can think of is that the user account was not properly added to the usbusers group (which has permissions on the device). Please check this step: Then we add the user who will run the OpenERP server to usbusers # useradd -G usbusers USERNAME On some systems (not sure why) I have had to use this instead: # usermod -a -G usbusers USERNAME

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