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Hello, I have the following problem with odoo8.On configuration -> users, I make click on the link "send reset password instructions" and I get this error:


Mail Delivery Failed

Mail delivery failed via SMTP server 'smtp-02.piensasolutions.com'.

MTPRecipientsRefused: {'pikas@gmx.es': (553, '5.7.1 <bounce-16-res.users-8@disgal.es>: Sender address rejected: not owned by user roberto@disgal.es')}.


How to solve this issue?


Thanks in advice.

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This could be a result of incorrect email configuration. Try this: Check the email id that is set in your company's details (company setup / edit company). Check if that Id has a corresponding outgoing email server configured. Test the connection. Try to resend the password reset instructions.

I have the same problem: 5.7.1 <postmaster-odoo@wargame.be>: Sender address rejected: not owned by user info@wargame.be postmaster-odoo@wargame.be

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I could solve it installing the mail_sender_patch addon.

Best Answer

Hello, I' ve resolved the problem in declaring the bridge email address with  the "catchall" mention.

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