Odoo Help


Why do not send mail to SMTP?

on 10/3/13, 7:32 AM 2,710 views

Hi! Mail is not sent by SMTP. If I connect the gmail server or my personal mail server , everything works. But if I write mx in the domain settings for another email server (Yandex Mail ), the openerp does not send the mail. But using yandex mail (pop) I can receive mail. All the settings are correct.


<<< We published module https://apps.odoo.com/apps/modules/9.0/fetchmail_ssl_fix/  for Odoo v9


When we use yandex for Odoo, we can notice some problems with mails such as long delay or mail is not sent, received. We investigated this problem and created module that fixs this. After installing it mail is sent and received without significant delays. You can contact us for this solution.


Когда мы используем yandex для Odoo, мы можем заметить некоторые проблемы с почтой, такие как длительная задержка или Odoo не отправляет, не принимает сообщения. Мы исследовали этот вопрос и создали модуль, который исправляет это. После его установки ERP отправляет и принимает почту без значительных задержек. Вы можете связаться с нами для решения этой проблемы.


Odoo içerisinde Yandex maili kullandığınızda maillerde uzun gönderme alma süreleri, gönderilmeyen veya gelmeyen mailler gibi sorunlarla karşılaşabilirsiniz. Bu sorunu saptayarak hataları gideren bir modül oluşturduk. Modülü yükledikten sonra benzer hatalarla karşılaşmadan mail hesabınızı yönetebilirsiniz. Çözüm detayları için bizimle iletişim kurabilirsiniz.

Kris Krnacs
On 11/4/15, 4:42 PM


So my fix is change code in /opt/odoo/odoo-server/openerp/addons/base/ir/ir_mail_server.py

You need to change "smtp_from" to "smtp_user" and also replace

after this:

If "mail.catchall.alias" is not set it defaults to "postmaster-odoo".



#Because you have "postmaster", but you don't have "postmaster-odoo" on your own provider.

Hope it helps!



Ivan Elizaryev

--Ivan Elizaryev--
| 4 3 7
Ufa, Russian Federation
--Ivan Elizaryev--

I tried odoo at the end of 2013. I fell in love in it and have been working with odoo as a freelancer for almost two years. In September 2015 I began operate as a Company and have 5 developers for now.

Ivan, March 2016.

Ivan Elizaryev
On 10/19/15, 9:13 AM

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

2 follower(s)


Asked: 10/3/13, 7:32 AM
Seen: 2710 times
Last updated: 7/21/17, 7:03 AM