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I have having some difficulty getting odoo 9 installed.  I have the community edition runnign without errors and I was able tin install the accounting and invoicing without any problems. Now that I am trying to install the CRM, Sales and others I am getting an error.

--- CRM APPLICATION ATTEMPT --- 

Traceback (most recent call last):

File "/home/odoo/odoo/openerp/http.py", line 599, in _handle_exception

return super(JsonRequest, self)._handle_exception(exception)

File "/home/odoo/odoo/openerp/http.py", line 636, in dispatch

result = self._call_function(**self.params)

File "/home/odoo/odoo/openerp/http.py", line 315, in _call_function

return checked_call(self.db, *args, **kwargs)

File "/home/odoo/odoo/openerp/service/model.py", line 113, in wrapper

return f(dbname, *args, **kwargs)

File "/home/odoo/odoo/openerp/http.py", line 308, in checked_call

result = self.endpoint(*a, **kw)

File "/home/odoo/odoo/openerp/http.py", line 887, in __call__

return self.method(*args, **kw)

File "/home/odoo/odoo/openerp/http.py", line 465, in response_wrap

response = f(*args, **kw)

File "/home/odoo/odoo/addons/web/controllers/main.py", line 975, in call_button

action = self._call_kw(model, method, args, {})

File "/home/odoo/odoo/addons/web/controllers/main.py", line 963, in _call_kw

return checked_call(request.db, *args, **kwargs)

File "/home/odoo/odoo/openerp/service/model.py", line 113, in wrapper

return f(dbname, *args, **kwargs)

File "/home/odoo/odoo/addons/web/controllers/main.py", line 962, in checked_call

return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs)

File "/home/odoo/odoo/openerp/api.py", line 223, in wrapper

return old_api(self, *args, **kwargs)

File "/home/odoo/odoo/openerp/addons/base/module/module.py", line 459, in button_immediate_install

return self._button_immediate_function(cr, uid, ids, self.button_install, context=context)

File "/home/odoo/odoo/openerp/api.py", line 223, in wrapper

return old_api(self, *args, **kwargs)

File "/home/odoo/odoo/openerp/addons/base/module/module.py", line 533, in _button_immediate_function

registry = openerp.modules.registry.RegistryManager.new(cr.dbname, update_module=True)

File "/home/odoo/odoo/openerp/modules/registry.py", line 366, in new

openerp.modules.load_modules(registry._db, force_demo, status, update_module)

File "/home/odoo/odoo/openerp/modules/loading.py", line 337, in load_modules

loaded_modules, update_module)

File "/home/odoo/odoo/openerp/modules/loading.py", line 237, in load_marked_modules

loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks)

File "/home/odoo/odoo/openerp/modules/loading.py", line 156, in load_module_graph

_load_data(cr, module_name, idref, mode, kind='data')

File "/home/odoo/odoo/openerp/modules/loading.py", line 98, in _load_data

tools.convert_file(cr, module_name, filename, idref, mode, noupdate, kind, report)

File "/home/odoo/odoo/openerp/tools/convert.py", line 852, in convert_file

convert_xml_import(cr, module, fp, idref, mode, noupdate, report)

File "/home/odoo/odoo/openerp/tools/convert.py", line 939, in convert_xml_import

obj.parse(doc.getroot(), mode=mode)

File "/home/odoo/odoo/openerp/tools/convert.py", line 802, in parse

self.parse(rec, mode)

File "/home/odoo/odoo/openerp/tools/convert.py", line 805, in parse

self._tags[rec.tag](self.cr, rec, de, mode=mode)

File "/home/odoo/odoo/openerp/tools/convert.py", line 504, in _tag_menuitem

menu_parent_id = self.id_get(cr, rec.get('parent',''))

File "/home/odoo/odoo/openerp/tools/convert.py", line 783, in id_get

res = self.model_id_get(cr, id_str, raise_if_not_found)

File "/home/odoo/odoo/openerp/tools/convert.py", line 794, in model_id_get

raise_if_not_found=raise_if_not_found)

File "/home/odoo/odoo/openerp/api.py", line 223, in wrapper

return old_api(self, *args, **kwargs)

File "/home/odoo/odoo/openerp/addons/base/ir/ir_model.py", line 964, in xmlid_to_res_model_res_id

return self.xmlid_lookup(cr, uid, xmlid)[1:3]

File "/home/odoo/odoo/openerp/api.py", line 223, in wrapper

return old_api(self, *args, **kwargs)

File "<string>", line 2, in xmlid_lookup

File "/home/odoo/odoo/openerp/tools/cache.py", line 85, in lookup

value = d[key] = self.method(*args, **kwargs)

File "/home/odoo/odoo/openerp/addons/base/ir/ir_model.py", line 954, in xmlid_lookup

raise ValueError('External ID not found in the system: %s' % (xmlid))

ParseError: "External ID not found in the system: base.menu_sale_report" while parsing /home/odoo/odoo/addons/crm/report/crm_activity_report_view.xml:63, near

<menuitem name="Activities" id="crm_activity_report_menu" groups="base.group_sale_manager" parent="base.menu_sale_report" action="crm_activity_report_action" sequence="7"/>

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Best Answer

Same problem here... on installation of CRM after Sales. Will investigate and report if I find a solution (or at least a cause)

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