I trying for a refund of the supplier invoice which is in open state.This invoice is validated and the invoice total amount matches with the amount I entered in the Verification total field.
I clicked on 'Ask Refund' button and I get refund invoice window. I have selected the refund method as ' Cancel: create refund and reconcile'. After entering the Reason field, I clicked the button 'Create Refund'. But I get the message :
'Bad Total! Please verify the price of the invoice! The encoded total does not match the computed total.
I would appreciate any help in solving the issue.
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|Asked: 3/20/14, 2:13 AM|
|Seen: 2180 times|
|Last updated: 3/16/15, 8:10 AM|