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Hello,
when sending an email from odoo, if i add my own email to receive it into my mailbox i never receive it.
Other address in cc are received, it is only mine that not received.
I have checked it with another user, it is exactly the same problem.
How can i make it works ?
Thank you.
No, that's not the way Odoo works. Unfortunately most of people, including me, wish Odoo to behave more like common email services and platforms. However they force you to work different.
Take a look at this thread: https://www.odoo.com/forum/help-1/question/limitations-of-openerp-emails-2675
I really don't know if their way is better or not, but at least they should keep the options open to users so they can work how they want.
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Did you check the log entries?