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Return from customer / productos in warehouses

By
Michael Marroquin
on 7/1/16, 2:25 PM 176 views

Anyone can provide in some steps how can I manage the return from customers talking about warehouses?

My case is: 

1. I sell 100 units to my customer

2. I deliver that products to my customer from "gral" WH/location

3. My customer wants to return all the 100 products. 

4. I accept it. 

5. In my stock operation i clic on "reverse"... but now i have two quantities of the same product in the same location

After this, I see in my dashboard of my inventory and I have one movement pending from gral location to another warehouse!

Anyone can explain to me this flow

Thank you!

0
Pinakin Nayi (pna)
On 7/2/16, 2:11 AM

I don't know which version you are using but as per v9,

What i will do,

At the time of reverse simply choose the return location(from wizard) and validate, so all the qty return back to my (gral in you case) location.

I don't understand why you have one pending movement from gral to another location!!

Thanks. 

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Asked: 7/1/16, 2:25 PM
Seen: 176 times
Last updated: 7/4/16, 7:08 AM