Odoo Help


Replies to messages are not sent

Prosper Guena Nitcheu
on 12/28/14, 6:52 PM 661 views

My installation is : Odoo 8 on Ubuntu 14. We have incoming and outgoing mail configured correctly (both tests return 'successful').

We can send new email message to partners by composing new message. We can also receive messages through the incoming mail gateways configured and the mails are redirected to the wright users.

The problem we are facing is that when we reply to a mail received, the reply is not sent and there is no error message. We have configured an outgoing mail gateway with the lower sequence priority. Are we missing something ?

Prosper Guena Nitcheu
On 12/29/14, 12:46 PM

Sorry but this problem was resolved. It was due to a misconfiguration of the partner we where trying to send message to.

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Asked: 12/28/14, 6:52 PM
Seen: 661 times
Last updated: 3/16/15, 8:10 AM