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project Please enter your Etherpad credentials

rogelio alcala ortiz
on 11/14/16, 2:53 PM 1,909 views

i have this problem in task, in the description task.

Please enter your Etherpad credentials through the menu 'Settings > General Settings > Configure your company data', in the 'Configuration' tab of your company.

can any one help me,thanks


What is your problem?

Ermin Trevisan
on 11/14/16, 3:33 PM

Same problem

Nebras Solutions, Slim BHIRI
on 3/28/17, 12:18 PM

see below

Xavier Brochard
on 5/5/17, 5:15 AM
Xavier Brochard
On 5/5/17, 4:53 AM

This is a bug, the right place for Pad credentials is under Settings > General Settings just above Google integration.
You may need to reload page if you just activate rich notes (aka pads) in Projects.


I have the same problem. Any help? Solutions?

see above

Xavier Brochard
on 5/5/17, 5:15 AM

Thank You.

This is not just a problem about wrong settings path. I ve configured it in the place You mentioned. Ether is loading on new Tasks from proper server, but the description is still the same (as in Your bug report) - and not showing the actual content. Once I edit the Task, Ether is being load and content appears. There seems to be problem with loading content on show view.

Maybe You have any more thoughts on this? :)

1000ideas Wiktor Mijal
on 5/5/17, 5:22 AM

Looks like it is similar to this report https://github.com/odoo/odoo/issues/7433

Could you check these other reports as well, please:


Did you install your own etherpad server ?

Xavier Brochard
on 5/5/17, 6:16 AM

Thank You for your guidance. I applied this patch: https://github.com/odoo/odoo/pull/14877/commits/dd760001c871b22d3ac5eae3ea3edee136f2d9ca

And did solved the issue :)

Thanks a milion ! :)

1000ideas Wiktor Mijal
on 5/5/17, 7:17 AM
On 3/16/17, 2:55 PM

I have the same problem in odoo 10.0-20170316 (Community Edition)

There is no 'Configuration' tab in my company setup page.

I have activated the developer mode but the tab is still invisible.

Any ideas ?

Thank you,


see solution upper

Xavier Brochard
on 5/5/17, 5:15 AM

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Asked: 11/14/16, 2:53 PM
Seen: 1909 times
Last updated: 5/5/17, 4:54 AM