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Problem sending external mail (Policy Security) | Document type : Message, Operation : read

on 9/1/16, 6:25 AM 742 views

No problem with notify mail to users of our society but when billing send mail to customers, the emails are blocked in queue. Here is the error I in the logs :

2016-09-01 09:56:30,510 29236 ERROR socié openerp.addons.mail.models.mail_mail: failed sending mail (id: 304) due to L'opération demandée ne peut pas être effectuée en raison de la politique de sécurité. Veuillez contacter votre administrateur système.
(Type de document : Message, Opération : read)
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/openerp/addons/mail/models/mail_mail.py", line 199, in send
if mail.model:
File "/usr/lib/python2.7/dist-packages/openerp/fields.py", line 835, in __get__
return record._cache[self]
File "/usr/lib/python2.7/dist-packages/openerp/models.py", line 6132, in __getitem__
return value.get() if isinstance(value, SpecialValue) else value
File "/usr/lib/python2.7/dist-packages/openerp/fields.py", line 39, in get
raise self.exception
AccessError: (u"L'op\xe9ration demand\xe9e ne peut pas \xeatre effectu\xe9e en raison de la politique de s\xe9curit\xe9. Veuillez contacter votre administrateur syst\xe8me.\n\n(Type de document\xa0: Message, Op\xe9ration\xa0: read)", None)

My Odoo version : Version 9.0e-20160811

Post bug here https://github.com/odoo/odoo/issues/new, official guys supports you.

on 9/6/16, 8:45 AM

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Asked: 9/1/16, 6:25 AM
Seen: 742 times
Last updated: 9/1/16, 8:14 AM