Odoo Help


Point of Sale and POS Thermal Receipt Printer

Manchester Factory
on 8/29/14, 1:45 AM 2,067 views


I have the point of sale module installed and I am trying to get an exisiting Thermal Reciept Printer working that we are using with an existing POS system. The thermal reciept printer we are using is the Obvios ORP-800 - connected by serial to usb.

I am a completely novice when it comes to this stuff so I really need some help.

When trying to print directly to the thermal reciept printer through printer preview it just prints a long blank piece of paper.

This system we are using is Windows 7. When I look at the thermal reciept Properties > Ports it is connected via COM10 - Also noticed it uses the driver Generic / Text Only.

If any one can help me it would be appreciated. Please try keep it simple and straight forward. 

Thank you

On 9/4/14, 5:13 AM

Have you tried using other driver for the printer? 

 I have implement OpenERP POS with windows 7. it works well.

Manchester Factory
On 9/9/14, 9:56 PM

Hi Ahmed,

This is how this printer is installed: http://kb.reckon.com.au/issue_view.asp?ID=3764

So this thermal printer is installed and then is communicating through a serial usb converter through COM10.

See Picture:


In the Printers Menu > Thermal Reciept Printer is setup for the printer. It is using driver Generic / Text-Only. This is currently working for my current POS.

Why would I need to change driver if it is currently working in WIN7 with my current setup?

It will just not work with Odoo when selected as receipt printer.


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Asked: 8/29/14, 1:45 AM
Seen: 2067 times
Last updated: 3/16/15, 8:10 AM