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Manchester Factory

Hi,

I have the point of sale module installed and I am trying to get an exisiting Thermal Reciept Printer working that we are using with an existing POS system. The thermal reciept printer we are using is the Obvios ORP-800 - connected by serial to usb.

I am a completely novice when it comes to this stuff so I really need some help.

When trying to print directly to the thermal reciept printer through printer preview it just prints a long blank piece of paper.

This system we are using is Windows 7. When I look at the thermal reciept Properties > Ports it is connected via COM10 - Also noticed it uses the driver Generic / Text Only.

If any one can help me it would be appreciated. Please try keep it simple and straight forward. 

Thank you

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Manchester Factory
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Hi Ahmed,

This is how this printer is installed: http://kb.reckon.com.au/issue_view.asp?ID=3764

So this thermal printer is installed and then is communicating through a serial usb converter through COM10.

See Picture:

http://i191.photobucket.com/albums/z73/dimeuleh/Odoo/thermal.jpg

In the Printers Menu > Thermal Reciept Printer is setup for the printer. It is using driver Generic / Text-Only. This is currently working for my current POS.

Why would I need to change driver if it is currently working in WIN7 with my current setup?

It will just not work with Odoo when selected as receipt printer.

 

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ahmad
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Have you tried using other driver for the printer? 

 I have implement OpenERP POS with windows 7. it works well.

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