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Hi, i've got wkhtmltopdf 0.12.0 version, I can't print invoices, quotation, rfq etc. I've got following error :
Report (PDF) wkhtmltopdf failed with error code = -11. Message: Loading pages (1/6) [> ] 0% [======> ] 10%
Any ideas ?
Thanks in advance .
Please follow below steps
1) Download wkhtmltopdf version from wkhtmltopdf.org depend on your system arch (32 or 64 bit)
2) Install the package using commnad :
sudo dpkg -i wkhtmltox-0.12.1_linux-trusty-amd64.deb
3) Copy binary or wkhtmltopdf to /usr/bin location from ./usr/local/bin use command
sudo cp /usr/local/bin/wkhtmltopdf /usr/bin/
4) Restart Odoo server and try once again.
I did have the same problem on a site with a lot of consuming modules. The solution in my case was to increase the Multiprocessing options. Here is what I have now, but it is not optimized yet. Could easy be that not all of this is necessary.
############################################## # Multiprocessing options # Specify the number of workers, 0 disable prefork mode. workers = 2 # Maximum allowed virtual memory per worker, when reached the worker be reset after the current request (default 671088640 aka 640MB) limit_memory_soft = 888777666 # Maximum allowed virtual memory per worker, when reached, any memory allocation will fail (default 805306368 aka 768MB) limit_memory_hard = 1999888777 # Maximum allowed CPU time per request (default 60) limit_time_cpu = 80 # Maximum allowed Real time per request (default 120) limit_time_real = 120 # Maximum number of request to be processed per worker (default 8192) limit_request = 12000 # port for gevent processes has worker (default 8072) # reverse proxy 8072 port to the external 80, only for location /longpolling (in nginx this is done with a second location) longpolling_port = 8083
I think this problem is related to the use of multicorn workers.
If I print any webkit report with 0.12.1 wkhtmltopdf and 0 workers works perfectly. If I use workers throws the mentioned error (The command 'wkhtmltopdf' failed with error code = -11. Message: No diagnosis message was provided).
Using wkhtmltopdf in version 0.11.0rc1 works with and without workers.
I've debugged the code of report_webkit module and that error is throwed in the call of wkhtmltopdf command, but showing the command that is going to be called and executing it in a terminal works perfect to.
Solution: (Look in the comments)
http://www.theopensourcerer.com/2014/09/how-to-install-openerp-odoo-8-on-ubuntu-server-14-04-lts/comment-page-1/#comment-351536 Install Odoo8 on Ubuntu 14.04
Here is the solution from the comments:
#to solve wkhtmltopdf issue (report are empty or version error) use this :
$ sudo wget http://jaist.dl.sourceforge.net/project/wkhtmltopdf/0.12.1/wkhtmltox-0.12.1_linux-trusty-amd64.deb
$ sudo dpkg -i wkhtmltox-0.12.1_linux-trusty-amd64.deb
$ sudo cp /usr/local/bin/wkhtmltopdf /usr/bin
$ sudo cp /usr/local/bin/wkhtmltoimage /usr/bin
You might still have the error popup after this, but the pdf's will print out correctly.
Many good answers here about manually installing the latest version from wkhtmltopdf. The only thing I'd recommend is using 'ln -s /usr/local/bin/wkhtmltopdf /usr/bin/wkhtmltopdf' after installing the deb. Instead of copying the files it makes a symbolic link. So if you remove wkhtml or upgrade it, the symbolic link will change accordingly.
I think the best way to get wkhtmltopdf working on Ubuntu 14.04(or other version) is get the lastest version from website project from http://wkhtmltopdf.org/downloads.html
Get the right version for your system Like Ubuntu 64 bits or 32 bits, or your for system you didn't mentioned.
use "sudo dpkg" to install the package
sudo dpkg -i wkhtmltox-0.12.1_linux-trusty-amd64.deb # if you downloaded for 64 bits
maybe you got errors because of libc6, if happens try to fix it with:
sudo apt-get -f install
After that, you have the updated version of wkhtmltopdf from package wkhtmltox which removes wkhtmltopdf package if installed.
You can check if wkhtmltopdf is working with:
wkhtmltopdf http://www.odoo.com test-odoo.pdf
Check out pdf file is odoo website.
After that, restart Odoo server and try again.
Please post this result.
cat /var/log/syslog | grep wkhtmltopdf
After we can see what is the root cause..
you can check by root mode with the follwoing command
sudo /usr/local/bin/wkhtmltopdf google.com /tmp/teszt.pdf
if will run, without problem in terminal you have some permission problem...