This may be a silly question, but where can I find the option to reset payment reminder levels? I know in OpenERP 6 you could revert the level of payment reminder from e.g. 2 (Urging) to 1 (Polite).
Isn't there such an option in OpenERP 7? I sent one of my customer a payment reminder before, under my e-mail, to test this functionality. However I still want this customer to receive the polite reminder first. I know I can do this with a manual payment reminder, but for in the future: if it is possible, where can I find/activate this setting?
Anyone out there with the same problems / need ? We had a case where the generated pdf containing the payment reminders was 'lost' while saving. No trace of the pdf and all customer records have been updated. A method to either save the output on the server for reprinting and a method to change reminder level per customer would be very useful.