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Odoo system is not working after Restarting Windows Server

on 11/21/16, 3:21 AM 890 views

Hello Folks,

I am a novice user of Odoo system, we are running Odoo 8.0 on Windows Server 2012 Server.

Our system was working fine, but due to some reasons our server had restarted, and since that time our Odoo system is not working.

Whenever I tired to type server IP in web browser to access Odoo system i.e.: i got an empty white page with some text on top left:

Select Database: [Drop Down Menu]

Manage Databases | Powered by OpenERP

if i select any database, the logon page appears but after login into that page, I can see the menu but if I click on any menu i can not open any of them just names.

From Services:

I saw Odoo-Server-8.0 8.0 Services is Running


PostgreSQL_For_Odoo - PosgreSQL Server 9.3 is also running

I stopped and restarted both services but still I can browser the Odoo.

When I opened pgAdmin III, I saw a RED Cross on PostgresSQL 9.3 (x86) (localhost:5432)

If I manually R-Click on it and connect it I can see our 3 database with RED Cross, and if I click on any Database the RED Cross goes away, but Odoo system still not be able to access via web browser.

I will appreciate if someone may kindly help me to resolve my issue.



Please post your log entries.

Ermin Trevisan
on 11/21/16, 4:05 AM
On 11/21/16, 4:25 AM


Thanks for your reply, as required please find below log:

File Path:

C:\Program Files (x86)\Odoo 8.0-20151102\Server\OpenERP-Server.log


2016-11-21 09:14:56,382 6708 INFO Sky-live werkzeug: - - [21/Nov/2016 09:14:56] "POST /longpolling/poll HTTP/1.1" 200 -

2016-11-21 09:15:17,632 6708 INFO Sky-live werkzeug: - - [21/Nov/2016 09:15:17] "POST /calendar/notify HTTP/1.1" 200 -

2016-11-21 09:15:17,851 6708 INFO Sky-live werkzeug: - - [21/Nov/2016 09:15:17] "POST /longpolling/poll HTTP/1.1" 200 -

2016-11-21 09:15:37,976 6708 INFO Sky-live werkzeug: - - [21/Nov/2016 09:15:37] "POST /longpolling/poll HTTP/1.1" 200 -

2016-11-21 09:15:42,726 6708 INFO Sky-live werkzeug: - - [21/Nov/2016 09:15:42] "POST /longpolling/poll HTTP/1.1" 200 -

2016-11-21 09:16:14,586 6708 INFO Sky-live openerp.addons.fetchmail.fetchmail: start checking for new emails on pop server Sky


You should post the traceback of the error, not the regular log entries. But obviously odoo is up and running with your database Sky-live and fetchmail seems to work too. Can you provide a screenshot?

Ermin Trevisan
on 11/22/16, 5:04 AM

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Asked: 11/21/16, 3:21 AM
Seen: 890 times
Last updated: 12/5/16, 3:45 AM