Odoo Help


Odoo Invoices go straight to paid?

Alexander Soare
on 5/31/16, 8:58 AM 1,157 views

I'm having a problem whenever I create an invoice and validate it. The moment I validate, all invoice items go to outstanding credit and the amount due is equivalent to the total tax. At the top of the invoice I have a blue bar which says: "You have outstanding payments for this customer. You can allocate them to mark this invoice as paid." Each item appears in an "Outstanding Credits" list at the bottom of the invoice form. Why is this happening? What setting am I not understanding?

Edser Solis
On 5/31/16, 10:03 AM

Have you checked that the receivable and payable accounts are set correctly? 

Apologies I had not set the accounts correctly. Thanks for the tip!

Alexander Soare
on 6/3/16, 5:04 AM
Bart Stelder
On 11/20/16, 9:32 AM

Dear Alexander

What did you correct exactly to prevent this problem?


I was putting the invoice items under the wrong account. I can't remember which way around it was but I was mixing up an invoicing account with a billing account then Odoo was trying to warn me that my accounts were not balanced correctly. Choosing the right account solved the problem.

Alexander Soare
on 11/20/16, 9:40 AM
Alexander Soare
On 5/31/16, 10:55 AM

Yep they are correct. It's just that the amount appears in Credit instead of Debit. I have two Odoo instances running. The second is going to Debit and not giving me these problems - although I'm using the same accounts. I can't work out what's set differently.

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Asked: 5/31/16, 8:58 AM
Seen: 1157 times
Last updated: 11/20/16, 9:32 AM