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I can not download my backup database + filestore. I do not find error logs.

here they do not correspond to the backup:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/fetchmail/models/fetchmail.py", line 170, in fetch_mail
imap_server = server.connect ()
File "/usr/lib/python3/dist-packages/odoo/addons/fetchmail/models/fetchmail.py", line 114, in connect
connection.login (self.user, self.password)
File "/usr/lib/python3.6/imaplib.py", line 598, in login
raise self.error (dat [-1])
imaplib.IMAP4.error: b '[AUTHENTICATIONFAILED] Invalid credentials (Failure)'

Here is the error message in my web page:
This page does not work monadreesse.net has not sent any data.
ERR_EMPTY_RESPONSE

Here is the return of my computer specialist:
After our research, it seems that this comes from the software solution for the backup. Indeed, as indicated above, on the server side, we see that the download starts well but the download is "planted".
It would be better to find out from a developer who knows the solution you are using.

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Don't you see any other error in the log?

Did you try to take the backup from the backend postgres?

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No logs for backups.

Only the dropbox module for automatic backups tells me this message: Exception: Can't close the ZIP file while there is an open writing handle on it. Close the writing handle before closing the zip.

I tried to backup the database only. it is downloading, but it is not good because it can not be restored to another odoo instance.

Database Restore Error: Postgres Subprocess ('/ usr / bin / pg_restore', '--dbname = mabase', '--no-owner', '/ tmp / tmpcfuie_tn') error 1 and after 500: Internal server error

Author Best Answer

2019-06-14 14:44:47,753 14501 INFO ? odoo.service.server: Thread virtual real time limit (164/120s) reached.
2019-06-14 14:44:47,754 14501 INFO ? odoo.service.server: Thread virtual real time limit (120/120s) reached.
2019-06-14 14:44:49,449 14501 INFO ? odoo: Odoo version 12.0-20190614
2019-06-14 14:44:49,451 14501 INFO ? odoo: Using configuration file at /etc/odoo/odoo.conf
2019-06-14 14:44:49,451 14501 INFO ? odoo: addons paths: ['/var/lib/odoo/.local/share/Odoo/addons/12.0', '/usr/lib/python3/dist-packages/odoo/addons']
2019-06-14 14:44:49,452 14501 INFO ? odoo: database: odoo@default:default
2019-06-14 14:44:49,701 14501 INFO ? odoo.addons.base.models.ir_actions_report: Will use the Wkhtmltopdf binary at /usr/local/bin/wkhtmltopdf
2019-06-14 14:44:49,949 14501 WARNING ? odoo.addons.base.models.res_currency: The num2words python library is not installed, amount-to-text features won't be fully available.
2019-06-14 14:44:49,994 14501 INFO ? odoo.service.server: HTTP service (werkzeug) running on mon-ip.info:8069

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