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Comexans

When we click on the check mark of a message to mak it as read (and archive it), we got the following error (sorry for French message) :

OpenERP Erreur (côté interface)×.

L’objet ne gère pas la propriété ou la méthode « do_reload_menu_emails »

http://XXXX:8069/web/webclient/js?db=XXXX:3955

But the mail is correctly marked as read and can be viewed in the Archive section. How can I fix this issue ?

Thansk for your support

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patrick
Best Answer

Did you install any additional modules from internet or your own modules?

Do you see anything extra ordinary in your log file(Ubuntu: /var/log/openerp/openerp-server.log)? If so, can you post the relevant lines as well in your question?

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Comexans
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No nothing in the log : hre is the output of /var/log/openerp/openerp.log when I click on the check mark :

No nothing in the log : hre is the output of /var/log/openerp/openerp.log when I click on the check mark : 2013-06-07 07:13:00,624 20509 INFO XXXXXX werkzeug: 10.1.101.16 - - [07/Jun/2013 07:13:00] "POST /web/dataset/call_kw HTTP/1.1" 200 - 2013-06-07 07:13:00,668 20509 INFO XXXXXX werkzeug: 10.1.101.16 - - [07/Jun/2013 07:13:00] "POST /web/dataset/call_kw HTTP/1.1" 200 -

Any idea ?

Comexans
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I have just made a test with Google Chrome browser and this error does not show up. It happens only with Internet Explorer 10 (on a Windows 8 computer).