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Manual use of the "Down payment" product doesn't carry forward to subsequent customer invoices

By
Ken Woychesko
on 9/8/16, 8:24 PM 329 views

Is there a way to make future customer invoices account for a manual use of the "Down payment" product?

What works: Invoice (1) From a Sales Order, click "Create Invoice" and choose "Down payment (percentage)", enter 50%. Invoice (2) From the same Sales Order click "Create Invoice" and choose "Invoiceable lines (deduct down payments)" -- this correctly includes the prepayment made by the customer.

What doesn't work: Invoice (1) From a Sales Order, click "Create Invoice" and choose "Invoiceable lines", then add the "Down payment" product to the invoice for $1000. Invoice (2) From the same Sales Order click "Create Invoice" and choose "Invoiceable lines (deduct down payments)" -- this DOES NOT include the prepayment made by the customer.

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Asked: 9/8/16, 8:24 PM
Seen: 329 times
Last updated: 9/10/16, 8:20 AM