Hello, Hope someone will be able to support on this issue based on the fact that I am not a professional with OpenErp.
When products are returned from a client in the warehouse (based on a previous Sale Order/Do and created invoice) two options appear: / to be refunded/invoice / no invoicing
Why when clicking on the first option it creates a new invoice to be refunded when effectively an invoice already exists? Should not create and automatic refund? Financially wise I am note sure it is correct as I will invoice more than the actual.
I appreciate any support on this issue.
Thank you very much