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Hello, Hope someone will be able to support on this issue based on the fact that I am not a professional with OpenErp.
When products are returned from a client in the warehouse (based on a previous Sale Order/Do and created invoice) two options appear: / to be refunded/invoice / no invoicing
Why when clicking on the first option it creates a new invoice to be refunded when effectively an invoice already exists? Should not create and automatic refund? Financially wise I am note sure it is correct as I will invoice more than the actual.
I appreciate any support on this issue.
Thank you very much
Thank you very much â¦. but I feel so stupid as still is not clear for meâ¦ will you be able to clarify a bit further?
I really appreciate. E
I. Selling goods to a costumer
II. Goods out of the warehouse and invoiced close (you have received money)
III. Some of the good are returned from the client back into your warehouse
IV. So you need to pay back the costumer
V. The system should create a REFUND INVOICE, tracked in the REFUND SALE JOURNAL (Correct?)l for the money I need to pay back to the client. â¦ But instead it currently creates me an invoice, tracked in the Sale Journal â¦ so it almost seems to me that the client has done another purchase?
The purchase order below it seems it works fine to me..
I. Buying goods from a supplier
II. Receive and paied goods
III. Return part of the goods back to the supplier
IV. The system will create an refund invoice, tracked in the Purchase Refund Journal for the money you will receive back from the supplier.
V. It will create a draft refund
VI. When you pay it will have a negative amount = meaning that is it a credit on your account (deducts costs from your previous buy)
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|Asked: 4/11/14, 7:33 AM|
|Seen: 8426 times|
|Last updated: 3/16/15, 8:10 AM|