This question has been flagged
5 Replies
6969 Views

I set up and configure POSBOX for my store usage in Thailand. But my native language is Thai. Our product descriptin is recorded in Thai. I cannot get the POSBOX to print Thai character. How to get it work in my case?   

Avatar
Discard

Have you found a solution? I believe this is the same as what our client (Japanese) is facing - they get an error message like 'ascii codec can't encode characters in position 33511-33520: ordinal not in range' printed on the receipt. We are trying to find a fix for this.

Best Answer

Ok, it turned out that Odoo shipped PosBox with software older than 4 months.  It seems that this very issue was fixed on 17 June 2014 in the source code, but the shipped product did not come with the latest image.

https://github.com/odoo/odoo/commit/b021330f0eec2f71fda165d8f87473b2b47be190

So, what you need to do is to update the image following the instructions of 3.4 in this manual.

Avatar
Discard

Yoshi, I downloaded posbox version 10 but still getting issue with Chinese Character. Anything else you did to make it work?

Upgrading to version 10 got rid of the error message but the Chinese characters are still not supported (in Japan we compromise with single-byte Katakana which is currently supported). Please see Oliver's post in the community mailing list: https://www.odoo.com/groups/community-59/community-9608398

Best Answer

Hi Dose any body solve Thai language problem yet? I still have a problem when print Thai characters on receipt printer via postbox.

Avatar
Discard